Contact
Our team is always here to help you with any questions or concerns.
service to ensure a seamless experience for all our customers.
CONTACT US
Get In Touch!
Whether you have a question about our services, need assistance with an order, or want to learn more about how we can help your business, we’re here to assist you. Reach out to us through any of the methods below, and our team will respond promptly.
Call Us
+1 (888) 284-4117
Headquarters
Napa Valley, CA
Email Us
support@postagestore.com
Frequently Asked Questions
some of the things that many people ask us
To create a shipping order, simply log into your account, select the items you want to ship, and fill out the necessary shipping details. Our system will guide you through the process step-by-step to ensure your shipment is prepared correctly.
Once your shipment is dispatched, you will receive a tracking number via email. You can use this number on our website’s tracking page to see real-time updates on your shipment’s status.
If you experience any problems with your delivery, please contact our customer support team immediately. We will work closely with you to resolve any issues as quickly as possible.
Yes, we offer rate discounts based on the volume of goods shipped. The more you ship, the more you save. Contact our sales team to learn more about our bulk shipping discounts.
You can change the delivery address within 1 hour of placing your order assuming the order has not been scanned and already in transit. Please contact our customer service team to update the address and ensure your shipment is correctly routed. Additional fees apply and are billed to the card on file.
We handle a wide variety of goods, including fragile items, perishable products, and high-value shipments. Contact us if you have specific requirements, and we will tailor our services to meet your needs.
Our 3rd party shipping providers are industy standard 3pl logistics providers such as UPS, FedEX, USPS, etc… You can be restassured the companies are viable and real.
You can contact our customer support team by leaving a message at support@postagestore.com or by filling out the contact form on our website. All inquiries are responded to via email communications for record-keeping purposes. Please always provide us with your best email address to ensure prompt and accurate service.
